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Web-based Communication Service Provider - Customer


General

Basically, sophisticated web-based solutions for communication between the dental laboratory and the customer are based not only on separate links to the webviews generated from OnyxCeph³™, but also on a web-based platform of the service provider, in which the customer can access all case-relevant information (webviews, comments, changes - and ASR tables, costs, etc.) and can lso communicate with the service provider. Webviews should only be components of such a platform in order to be able to visualize planning situations better and in 3D..

Such web-based platforms are not included in the functional scope of OnyxCeph³™. Rather, these mostly represent individual, laboratory-specific developments that are closely linked to customer and order management, bookkeeping and the management of related documents. OnyxCeph³™ provides options to create and store planning information in different formats and to integrate it directly or via internally used laboratory management software into such a web portal, e.g.

  • Webviews
  • PDFs
  • Containers

The possibilities of individualizing the WebViewer should only serve to adapt it to the company design of the service provider. Here you can give the iFrame various commands via the PostMessage mechanism to change the font scaling (e.g. for responsive integration into a surrounding webpage), to get the icons from left to right and, above all, to do almost all of the icons with your own replace icons (in SVG format). These adjustments require knowledge of Javascript. Image Instruments does not offer such adjustments or, in exceptional cases, only offers them on an order basis.

Trivial, however, are the standard options available when creating the webview, the background color, the text and icon color, and an overlying logo to change.
In addition, like the logo outside of the iframe, you could put everything possible, such as a short message window, emphasizing that it is just a simulation and that you should click on this or that link if there are problems with the display. Or you can see a small clickable operation instruction before loading the iframe.

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en/lab_communication.1642155693.txt.gz · Last modified: 2022/01/14 11:21 by onyxadmin