Differences

This shows you the differences between two versions of the page.

--- en:support_providers [2024/03/04 09:25] – [Links] onyxadmin
+++ en:support_providers [2024/03/27 11:05] (current) – [Technical Support] onyxadmin
@@ Line 76: / Line 76: @@
 {{:tec_support.png?56|Technical Support}}
 ===== Technical Support =====
-If you have purchased the software license directly from Image Instruments, please contact Image Instruments for questions related to installation, licensing, and setup of the software, as well as for technical problems.\\
+If you have purchased the software license directly from __Image Instruments__, please contact Image Instruments for questions related to installation, licensing, and setup of the software, as well as for technical problems.\\
 <WRAP nicebox red>
@@ Line 83: / Line 83: @@
 [[info@image-instruments.de|E-Mail]]\\
 P +49 371 9093 140\\
-</WRAP>
-Office hours:
+Office hours:\\
-  Monday - Thursday:   9.00 am - 5.00 pm
+Monday to Thursday: 9am-5pm  |  Friday: 9am-2pm   CET/CEST
-  Friday:              9.00 am - 2.00 pm
+</WRAP>
-If you have purchased the software through a distributor, the distributor is your contact for such questions. He is also obligated to charge you the annual maintenance fee for updates and upgrades and to forward it to Image Instruments.\\
+If you have purchased the software through a __distributor__, the distributor is your contact for such questions. He is also obligated to charge you the annual maintenance fee for updates and upgrades and to forward it to Image Instruments.\\
 \\
 ----