en:program_onyxhelp
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en:program_onyxhelp [2020/09/17 09:42] – onyxadmin | en:program_onyxhelp [2023/02/16 22:24] (current) – [OnyxHelp] onyxadmin | ||
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- | ~~NOTOC~~ | + | |
- | ===== OnyxHelp ===== | + | ====== OnyxHelp ====== |
+ | {{: | ||
---- | ---- | ||
By client application OnyxHelp , the user can establish a Teamviewer support connection by submitting the displayed support ID. \\ | By client application OnyxHelp , the user can establish a Teamviewer support connection by submitting the displayed support ID. \\ | ||
- | OnyxHelp can either be launched directly from the program group OnyxCeph3, from the support flag of the main window [[info_menu|info menu]] top right or with help key [F1] in each module window. \\ | + | OnyxHelp can either be launched directly from the program group OnyxCeph3, from the support flag of the main window [[info_menu|info menu]] top right or with help key [F1] in each module window.\\ |
+ | |||
+ | **Note**: Online access to the user's IT infrastructure is only offered if the prerequisites required for compliance with legal data protection requirements can be fulfilled. \\ | ||
---- | ---- | ||
- | ==== Support-Window==== | ||
- | {{: | ||
- | \\ | ||
- | ==== Links ==== | + | ===== Support-Window===== |
+ | {{: | ||
+ | \\ | ||
+ | ^ Important: | ||
+ | | No other teamviewer instance should run at the same time. Unfortunately, | ||
+ | | If another Teamviewer is running or available at the workstation and displays Your ID and Password, then the connection can alternatively be established with these login data.| | ||
+ | ===== Links ===== | ||
|{{: | |{{: | ||
- | |{{: | + | |{{: |
en/program_onyxhelp.1600328520.txt.gz · Last modified: 2020/09/17 09:42 by onyxadmin