en:support
Differences
This shows you the differences between two versions of the page.
Both sides previous revisionPrevious revisionNext revision | Previous revisionLast revisionBoth sides next revision | ||
en:support [2023/02/16 21:43] – [Support Categories] onyxadmin | en:support [2023/04/21 09:26] – [Support Categories] onyxadmin | ||
---|---|---|---|
Line 1: | Line 1: | ||
- | |||
====== Support Options ====== | ====== Support Options ====== | ||
[[https:// | [[https:// | ||
---- | ---- | ||
- | =====Support | + | =====Support |
- | | [[support_ocphelp|Program help]] | + | | [[support_ocphelp|Program help]] |
- | | [[support_manuals|Information | + | | [[support_manuals|Information |
- | | [[support_handouts|Handouts]] | + | | [[support_handouts|Handouts]] |
- | | [[support_xplains|Xplains]] | + | | [[support_xplains|Xplains]] |
- | | [[support_movies|Videos]] | + | | [[support_movies|Videos]] |
- | | [[support_publications|Publications]] | + | | [[support_publications|Publications]] |
- | | [[support_providers|Online Support]] | + | | [[onyxhelp|Running OnyxHelp]] |
- | | [[training|Events]] | + | | [[howtoactivatelicense|License Request]] | License Request |
- | | [[support_troubleshooting|Troubleshooting]] | Driver updates, Virus scanners, ... | + | |
- | | [[onyxhelp|Running OnyxHelp]] | + | |
- | | [[howtoactivatelicense|License Request]] | License Request | + | |
- | | [[https:// | + | |
\\ | \\ | ||
- | =====Support Level===== | + | =====Events | Courses===== |
+ | [[https:// | ||
+ | \\ | ||
- | * [[supportlevel# | + | =====Support |
- | | + | [[supportlevel# |
- | | + | [[supportlevel# |
- | * [[supportlevel# | + | [[supportlevel# |
- | + | ||
- | + | ||
- | Level 0 support (provision of updates and upgrades) is offered exclusively online by Image Instruments. A standard annual fee is charged to all licensees. If the software was purchased through a software distribution partner, the annual fee will be charged by the partner under the terms of its support agreement.\\ | + | |
- | Level 1 to Level 3 support is optionally provided or arranged by the software distribution partner through whom the software was purchased. The extent to and the conditions under which it is provided are governed by the terms and conditions of the respective software distribution partner.\\ | + | |
\\ | \\ | ||
- | |||
=====Support Contacts===== | =====Support Contacts===== | ||
- | {{: | + | [[support_providers|Instructors / Consultants]] \\ |
\\ | \\ | ||
- | |||
=====Getting Started===== | =====Getting Started===== | ||
- | {{: | + | [[getting_started|Getting Started]] |
en/support.txt · Last modified: 2023/09/01 07:26 by onyxadmin