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en:support

Support Options


Support Categories

Program help Program help …
Documentation Manuals, documents, flyers …
Handouts Handouts
Presentations Presentations …
Xplains Animated help …
Tutorials Video tutorials …
Publications Publications …
Online Support Online support …
Patches Patches …
Tools Helpful 3rd party tools …
Courses Beginner couses, training …
Troubleshooting Driver updates, Virus scanners, …
FAQs FAQs …


Support Level

Level 0 Support is exclusively provided by Image Instruments. An annual support fee is charged for this service by Image Instruments. In case the software was purchased from an external distributor, the Level 0 Support fee will be charged by the distributor as part of his own support service.
Level 1 - Level 3 Support is offered by external support providers. The support fee for such service is charged by the provider directly acc. to their own price list. In case the software was purchased from an external distributor, the Level 1 - Level 3 Support might be offered and charged by the distributor as part of his own support service.

Support Providers

Getting Started

en/support.txt · Last modified: 2020/07/08 08:23 by onyxadmin